On episode #144 of The Kraft Your Life Radio Show, host Matt Kuehlhorn sits down with Jennifer Bagley, CEO of CI Web Group, for a candid conversation about how AI is rewriting the rules for home services businesses — from search visibility and customer trust to sales processes and the very idea of what a website is for.
Jennifer explains why traditional websites are quickly becoming obsolete, how AI assistants like Siri, Alexa, and the next generation of agents will reshape customer buying behavior, and why contractors who don't adapt now will be left behind when the next wave of digital disruption hits.
The conversation covers practical territory too: how to produce the highest-efficiency website with the lowest volume of code and the highest volume of content, what AI agents will mean for booking, dispatch, and customer follow-up, and how operators can move first instead of getting caught flat-footed.
Whether you're a home service business owner, marketer, or entrepreneur trying to make sense of where AI is taking the industry, this episode is packed with actionable insights about the future of AI in business and what to do about it right now.