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Accessibility Statement

Effective date: July 7, 2026 · Version 1.0

Our commitment

Jennifer L. Bagley and CI Web Group, Inc. are committed to making jenniferbagley.com usable for everyone, including people who rely on assistive technology. We target conformance with the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA as an ongoing standard.

Accessibility is a moving target — new pages, new features, and new browsers can introduce regressions. If you find something that doesn't work for you, please tell us (contact details below); we treat accessibility issues as high-priority and typically fix them within one to two update cycles.

What's built to be accessible

  • Semantic HTML. Landmarks (header, nav, main, aside, footer), descriptive headings, and lists throughout. Skip-to-content link on every page.
  • Keyboard-first navigation. Every interactive control is reachable and operable with a keyboard. The book reader supports ← and → keys for chapter navigation, Escape to close dialogs, and standard focus outlines.
  • Descriptive text alternatives. Images carry meaningful alt text; decorative images are marked aria-hidden. Icon-only links carry aria-label announcements.
  • Color contrast. Body text meets the WCAG AA 4.5:1 contrast ratio; large display type meets 3:1. The book reader includes a dark mode that follows your OS preference.
  • Motion + animation. The interactive 3D book cover honors the prefers-reduced-motion setting — reduced-motion users see a crossfade, not a rotation.
  • Readable book reader. The Hands Up reader includes adjustable text size, a bookmark, note-taking, and native browser read-aloud (screen-reader compatible speech synthesis).
  • Forms with proper labels. Every form field carries a visible or accessible label, honest required-field indication, and clear error messages.

Known limitations

We're honest about where we're still improving. As of the effective date above:

  • Third-party embeds. YouTube video embeds (on /speaking, /podcast, and press pages) are served by YouTube; their player controls and captions follow YouTube's implementation. Where captions are available on the source video, they render in the embedded player.
  • Signature wordmark. Jennifer's cursive signature is a visual asset on cover imagery; anywhere it's used as a link (site header logo), we provide a text equivalent (alt="Jennifer Bagley — signature logo") so screen readers announce her name.
  • Interactive 3D book. The 3D book component on /book is a decorative interactive element; keyboard and reduced-motion fallbacks are provided, and reading the book itself is a fully text-based experience.

Assistive technologies we test with

We validate accessibility using modern desktop and mobile browsers with the following assistive technologies:

  • VoiceOver on macOS and iOS (Safari)
  • TalkBack on Android (Chrome)
  • NVDA on Windows (Firefox and Chrome)
  • Keyboard-only navigation across all supported browsers

We do not certify pixel-perfect operation with any specific screen-reader or browser combination, and browser + AT vendor updates can change behavior. If a specific combination is failing for you, tell us and we'll investigate.

Alternative access

If any part of the Site is inaccessible to you, we can provide the information another way:

  • The Hands Up book is available as a downloadable PDF at /book/download — email us if you need a plain-text or ePub version.
  • Speaker kit contents are available as a copy-paste-ready page (/speaker-kit). If you'd prefer a Word document, PDF, or accessible-tagged PDF, email us.
  • Contact and booking forms have a plain-email alternative: send us the details you'd have entered in the form to [email protected] or the relevant team address.

Reporting accessibility issues

If something on the Site isn't accessible to you, please tell us so we can fix it. Include:

  • The URL where you experienced the issue.
  • A short description of the problem.
  • Your assistive technology + browser (if you know), e.g. "VoiceOver on iOS 18 Safari."
  • How you'd like us to respond (email, phone, other).

Send accessibility reports to: [email protected].

We aim to acknowledge your report within two business days and to provide a fix or a workable alternative access path as quickly as we reasonably can.

Formal complaint

If we are unable to resolve your accessibility issue to your satisfaction, US visitors may file a complaint with the U.S. Department of Justice under Title III of the Americans with Disabilities Act via ada.gov/file-a-complaint. EU visitors may contact the accessibility supervisor in their member state.

Ongoing work

Accessibility work on jenniferbagley.com is continuous. New pages are checked against the same standards before publish; regressions are treated as high-priority bugs. Substantive updates to this statement will bump the version number at the top and be noted here.